Support Coordination Training

4.07.21 - The Service Summary – A General Overview
Video / Presentation  (PDF, 703.95 KB)

4.21.21 - CRA and the Service Summary
Video /  Presentation  (PDF, 848.73 KB)

5.05.21 - The Service Summary with CLS and with Provider Changes
Video / Presentation  (PDF, 662.39 KB)

5.19.21 - Troubleshooting PA issues 
Video / Presentation  (PDF, 923.85 KB)

6.02.21 - The Service Summary and Bundled Services
Video / Presentation  (PDF, 423.48 KB)

6.30.21 - Adjusting ad Removing Service Lines in the Service Summary
Video / Presentation  (PDF, 794.85 KB)

7.14.21 - Role of SC in the PD Model + Use of the Service Summary for PD
Video / Presentation  (PDF, 920.96 KB)

7.28.21 - Request for Clinical Review
Video / Presentation  (PDF, 1.21 MB)

8.11.21 - Supported Employment Services for NOW/COMP Waiver Participants
Video / Presentation  (PDF, 572.15 KB)

8.25.21 - Behavior Support Services
Video / Presentation  (PDF, 868.9 KB)

10.06.21 - Waiver Supplemental Services and Aging and Disability Resource Connection (ADRC)
Video / Presentation  (PDF, 1.19 MB)

10.20.21 - IDD Connects and CRA Services 
Video / Presentation  (PDF, 1.14 MB)

11.5.21, 12.1.21, and 12.13.21 – Mandated Reporter Training
Video / Presentation  (PDF, 19.54 MB)

12.15.21 – Integrated Clinical Supports Team and Therapy Services
Video / Presentation  (PDF, 909.63 KB)

1.19.22 – IDD Connects the Service Summary in 2022
Video / Presentation  (PDF, 878.08 KB)

2.2.22 – Support Coordinator’s Role in SME and SMS related to Therapy Services OHW Clinical Case Reviews
Video / Presentation  (PDF, 2.71 MB)  / Q & A  (PDF, 125.88 KB)

2.23.22 – Adult Therapy Services, PA Development (End Dating Services Lines), Deleting Service Summary Lines and Updating Addresses (Demographics)
Video / Presentation  (PDF, 1.42 MB)

3.16.22 – OHW Case Study & HCP vs Risk Mitigation Policy
Video / Presentation  (PDF, 926.34 KB)

4.20.22 – ISP & Prior Authorization Troubleshooting (OHW Case Study & HCP vs Risk Mitigation Policy)
Video / Presentation  (PDF, 1.31 MB) / Memo  (PDF, 91.3 KB)

5.11.22 – Supported Employment Services for NOW/COMP Waiver Participants
Video / Presentation  (PDF, 576.46 KB)

6.1.22 – New Medicaid Aid Category & Adult Therapy Services
Video / Presentation  (PDF, 777.33 KB)

7.6.22 – ISP Service Summary & Prior Authorization Connection - ISP & Prior Authorization (PA) Troubleshooting
Video / Presentation  (PDF, 1.32 MB)

8.10.22 – The Role of Support Coordination in Participant–Directed Services: An Overview of the PD Model
Video / Presentation  (PDF, 680.72 KB)

9.7.22 – Healthcare Plans & Risk Mitigation Documents
Video / Presentation  (PDF, 830.79 KB)

10.5.22 – COMP Waiver Renewal Transition Plan for Changes
Video / Presentation  (PDF, 1.3 MB)

2.14.23 – Mandated Reporter Training
Video / Presentation  (PDF, 20.24 MB)

 4.12.23 – Community Residential Alternative & Respite Overview
Video / Presentation  (PDF, 2.09 MB)

5.31.23 – Acumen Overview, Participant Direction Services & Support Coordination Responsibilities 
Video / Presentation  (PDF, 1.02 MB)

8.9.23 / SC Training on Documentation of Incidents, Investigative Report Summaries and CAPs
Video / Presentation  (PDF, 1.7 MB)

8.23.23 – Service Summary, ISP development, and working with DBHDD to get participants the CRA and Respite services they need
Video / Presentation  (PDF, 2.38 MB)

10.26.23 - ISP Version Changes
Video / Presentation  (PDF, 1.2 MB)

11.29.23 - Statewide Clinical Oversight
Video / Presentation  (PDF, 1004.45 KB)

9.30.25 - SC Introduction to Therap Services
Video