Provider Inquiry Management System Plus (PIMS+)

Your Secure Gateway to DBHDD Support - Returning User? Submit A Request

Modern Tools. Familiar Process. PIMS+ is DBHDD’s modern, secure platform for submitting and managing inquiries for DBHDD-enrolled and contracted providers, licensed facilities, provider/licensing applicants, and other professional stakeholders.

With PIMS+, you can:

• Submit inquiries through a guided experience
• Upload documents securely
• Track updates in one place
• Message directly with DBHDD support about your request

Get Started | Access the System

• New to PIMS+?
  Create an account to submit and track requests securely. 
  • Create Your Account 
    You will confirm your email (username) and set a password.
• Returning user?
  Log in to submit a new request, check status, or respond to support messages.
  • Log In to PIMS+
    Tip: Bookmark this page for faster access next time.

Articles to Reference

• How to Create an Account
• How to Reset Your PIMS+ Password
• How to Unlock Your PIMS+ Account

Need Assistance?

Our support team is available to help you at [email protected].
Please include your organization’s name and any relevant details so we can assist you faster.

Need the Office of Constituent Services?

The Office of Constituent Services serves as the liaison to individuals, families, advocates, elected officials and other stakeholders to assist with accessing community services, file a complaint or for general inquiries regarding DBHDD. Contact Constituent Services