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Provider Relations at DBHDD

The Office of Provider Relations strives to equip our network of providers with the right tools, services, resources and information to enable them to deliver high-quality services to the behavioral health and intellectual and developmental disabilities populations. 

Our goal is to develop a consistent, collaborative and predictable process for providers in support of a stable network, informed partners, strategic and data-driven decisions, and a customer-centric focus.

Our responsibilities include promoting and coordinating consistent messaging with providers; providing exceptional customer service to strengthen and build provider relationships; and the tracking and monitoring of provider issues and how they are addressed.