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Georgia Crisis & Access Line

For access to services and immediate crisis help, call the Georgia Crisis & Access Line (GCAL) at 1-800-715-4225, available 24/7.

Our Services

DBHDD operates state hospitals and provides for community-based services across the state through contracted providers. The department serves people living with mental health challenges, substance use disorders, intellectual and developmental disabilities, or any combination of these. As Georgia’s public safety net, our primary responsibility is to serve people who are uninsured. We also serve individuals on Medicaid and others with few resources or options.

The Division of Behavioral Health manages programs and services delivered by DBHDD’s community-based behavioral health providers for timely access to high-quality behavioral health treatment and support services.

The Division of Intellectual and Developmental Disabilities supports people with intellectual and developmental disabilities and provides them with opportunities to live independently.

DBHDD operates five hospitals, located in Augusta, Columbus, Decatur, Milledgeville, and Savannah. The hospitals are a vital part of DBHDD’s continuum of care, offering inpatient adult mental health and forensic services.

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Georgia Crisis and Access Line

DBHDD services are accessible 24 hours a day, 7 days a week via the Georgia Crisis and Access Line (GCAL) at (800) 715-4225. Callers are connected to caring professionals trained to help them get the most appropriate services for crises related to mental health, substance use, and intellectual and developmental disabilities. In the case of an emergency, or risk to the safety of an individual or others, GCAL works collaboratively with other resources such as 911, local law enforcement, and emergency departments. 

DBHDD operates six regional field offices across Georgia. Each field office manages a community-based system of care for the people in its catchment area, and also coordinates with DBHDD’s state hospitals to facilitate transitions into the community. The field offices work with community partners throughout their regions.

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