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Office of Public Relations

Constituent Services, Legislative Affairs

We are here to serve you!

The Office of Public Relations in the Department of Behavioral Health and Developmental Disabilities (DBHDD) serves as a liaison to consumers, families, advocates, and the general public for assistance with questions, problems or access to our services. It is also the primary point of contact for activities related to the Georgia General Assembly.

Constituent Services
The DBHDD constituent services staff respond to general inquiries about the department; document, track and monitor complaints; and ensure that all requests are handled in a comprehensive and timely manner. The goal of this office is to be accessible and responsive in addressing constituent needs.

Please share your compliments, questions or concerns about DBHDD programs or services. You may contact our office via telephone, mail, fax or by completing our online Constituent Services Intake Form.

Confidentiality
Consumers have the right to confidentiality of their clinical records and treatment information. If you are a consumer, guardian of the person of a consumer, parent or court-ordered legal custodian of a minor consumer, you can authorize us to access records and treatment information of the consumer so that we may assist the consumer most fully, by completing and signing the Authorization for Release of Information form (pdf).

If you are a legislator or legislative aide, we are happy to assist your constituent consumers directly and simply report to you that we have done so, without disclosing confidential information to you. Or if the consumer (or guardian, parent or legal custodian, as appropriate) authorizes disclosures to you, please have that documented by asking them to complete and sign the authorization form.

Completed and signed authorization forms with requests for assistance, can be faxed to us at: 770-408-5439 or scanned and submitted electronically to DBHDDconstituentservices@dbhdd.ga.gov.

Legislative Affairs
The DBHDD legislative team tracks and analyzes state and federal legislation that affect mental health, substance abuse and developmental disability services. The legislative team is responsible for ensuring the passage of the department’s annual legislative agenda. In addition, our team responds to legislative inquiries and informs legislators about DBHDD programs and services

Department of Behavioral Health and Developmental Disabilities
Office of Public Relations
2 Peachtree Street NW
24th Floor
Atlanta, Georgia 30303

Phone: 404-657-5964
Toll Free: 1-888-785-6954
Fax: 770-408-5439
Email: DBHDDconstituentservices@dbhdd.ga.gov